Planning a visit? We can’t wait to see you!
If you’re experiencing any COVID-19 symptoms (high temperature, dry cough, sore throat, difficulty breathing), or have been in contact with someone who has these symptoms, please stay home. We’ll still be here when you’re feeling better and will gladly honour your booking. Give us a call on 9887 4366 to reschedule.
We ask that you please consider the following:
Updated 29 November
Before you arrive
- Download the COVID-19 Register app. When you arrive you will need to enter your details.
When you arrive
- Enter your details into the COVID-19 register app.
In the venue
- Play it safe - ensure you’re staying in your bubble and practising social distancing at all times.
- Take advantage of our hygiene stations.
All guests over the age of 12 and 3 months must provide proof of vaccination passport.
You'll need to get a vaccine pass, from your My Health Account via the My Covid Record website.
To do this, you will need an email address, a password, and proof of identity (a driver’s licence, passport or birth certificate). You don’t need to know your NHI number to set up your account, it will automatically find your number in the system.
Once you have an account, your vaccination record will be available for you to view. It will show the dates of both your jabs.
The next step is to request a vaccine pass. It asks for you to tick a few boxes before completing the request form. The pass is then emailed to you.
If you don't have a smartphone or access to a computer you can call: 0800 222 478 to request a pass. If you’re doing it this way, you’ll need your NHI number on hand, and you might be asked some questions to confirm your identity. People can call on the behalf of someone else, but they must have their permission to do so.
The email containing the pass comes from the Ministry of Health and Unite against Covid-19. It includes options for where to keep them.
Those options are:
- download it and save it to your mobile phone;
-print it and carry it with you;
- add it to your Apple Wallet (for iOS devices);
- or, add it to Google Pay (for Android devices)
Guests under 12 years and 3 months do not need to provide proof of vaccination.
A member of the public CANNOT apply for an exemption for themselves. If the Order applies to the person and they are not vaccinated and think they might be eligible for a temporary medical exemption, their usual medical practitioner or nurse practitioner can apply on their behalf.
The application may only be on the grounds that the person meets the specified exemption criteria. The application is submitted to the temporary medical exemptions panel run by the Ministry of Health.